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Remote Assistance

To obtain remote assistance by our support team, please call us: +49 (0)3834 51 52 35. Alternatively you can send an email to

Below you can join a screen sharing session initiated by our support team.

Type in the session number you will be told by the support person,  and hit 'Join Session'.

Other support options

In some cases you will need another remote assistance tool. Our support team will indicate you which to download from the list below:

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